Guarantees and terms

What our guarantees cover

Glazing seal warranties

Each sealed unit carries a written warranty covering seal integrity. Full terms are set out in your project documentation before work begins.

Structural coverage

Frames, fixings and structural elements are covered for the stated guarantee period, with clear terms on what is and is not included.

Aftercare commitments

Installation, repairs and maintenance are supported after handover, so you know who to contact if something needs attention.

Project stages

From site survey to installation day

Planning requirements, conservation area rules and FENSA compliance are reviewed at the start, so the schedule is realistic from the outset.

Site survey

We measure on site, check building regulations and confirm any conservation area requirements before fabrication.

Fabrication

Manufacturing runs to a confirmed schedule, and you are updated at key milestones so timelines stay clear.

Installation day

Clear access to openings, a free working area and someone on site to answer questions help the day run smoothly.